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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know + Policies

Leaving your pet with a stranger is never an easy decision, and I’m sure you have a lot of questions about how it works. I’ve compiled some of the most common questions into the list below. If you want further information, just get in touch.

Black Dog

What does my overnight include?

Overnight pet care hours of operations are 8PM - 8 AM Monday - Thursday and 9PM - 8 AM Friday - Sunday.

 

Included: Two included drop-ins for your pets during the day- One midday drop-in/walk/potty break, the second can be a dinner drop in depending on your pet's dinner time. We are happy to provide additional drop-ins and earlier arrival and departure times if available.  

*Happy to help with trash, recycling pickup, mail, and plant care. *

1pet=$100                             2pets=$120

 

***For any additional dogs or cats-$10/each***

  • Additional Drop-Ins: $25 

  • Extended Care: 2-6 additional hours: +50% of the nightly rate  or 6+ additonal hours: =100% of the nightly rate. 

  • Holidays: $15 surcharge

  • 50% deposit is due at time of booking

Image by Amber Kipp

What is your cancellation policy?

For overnight stays we kindly ask that you inform us minimum of 7 days prior to your booking, failure to do so will lack in return of your deposit. 

For drop in/walks we kindly ask that you inform us of any changes 24 hours prior to.

Going for a Drive

Do you offer pick up/drop off services?

Yes, we can take your pet to the vet or grooming appointments. If hosting at sitters, we are available for pickup and drop off. 

***Begins at $15***

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